About the role
Team: Fundraising and Supporter Engagement
The E-Commerce Products Officer will help grow the Walk Wheel Cycle Trust’s online shop by creating new products, spotting and implementing exciting product opportunities, shaping a trusted and sustainable range, managing inventory and creating online listings that turn supporter interest into income for our work.
What you’ll get stuck into
Use customer insight and sales data to spot what supporters want next, shape seasonal collections, and help grow sales and profit.
Find and assess new suppliers so our product range is distinctive, reliable and aligned with our commitment to sustainability.
Bring products to life on Shopify with clear, engaging pages that help supporters choose with confidence and enjoy a smooth buying experience.
Work closely with the E-Commerce Promotions Officer to make product launches and campaigns as successful as possible, maximising income for our mission.
Lead the development of our next range of Network Cycle Planners, managing the project from planning through to delivery, coordinating suppliers and internal teams, and creating clear, engaging content for the digital guides.
Manage inventory, using sales data to plan ahead, reorder at the right time and keep the right products in stock.
This role is ideal for someone who enjoys spotting opportunities, developing new products, improving online shopping experiences, and seeing their work generate income for a cause they care about.
About you
We’re looking for someone who enjoys making online shopping easy, engaging and effective. You'll bring curiosity, commercial awareness, and a practical eye for detail. We don't expect you to tick every box. If you're looking for a role where you can make a real impact, we'd love to hear from you.
You'll be confident taking ownership of projects, managing deadlines, and coordinating with a range of stakeholders to deliver successful outcomes.
Bring hands-on experience of Shopify or a similar e-commerce platform, with a good sense of what makes an online store easy to use and successful.
Build strong relationships with retailers, wholesalers and external suppliers, helping to source the right products and make sure stock is available when supporters need it.
Communicate clearly and confidently, creating, editing and proofreading content that is accurate, engaging and easy for supporters to understand
.
Living our values
At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
Additional information
Application deadline: 23:59, 11 October 2026
Interviews will be held via Microsoft Teams during the 29th or 30th October 2026. To apply, please complete our online application form.
We actively welcome applications from people of all backgrounds, particularly those underrepresented in our workforce, including people of colour and candidates with disabilities. Adjustments are available throughout the recruitment process.
Adjustments are available throughout the application process.
Why work for us?
At Walk Wheel Cycle Trust, you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things. You'll be part of an incredible community of talented, passionate, creative problem solvers all working together to change things for the better.
We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve. We welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
What we offer
Wellbeing
- 28 days leave per annum plus bank holidays for full-time working.
- Ability to buy an extra week of annual leave (pro rata for part-time staff).
- Staff volunteer days.
- 24/7 free, impartial and confidential support service.
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes.
Financial
- Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust.
- Bike, computer and season ticket loans.
- Discount benefits.
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in service benefit – 3 times annual salary.
Family-friendly
- Enhanced maternity and paternity pay.
- Flexible Working practices (full-time hours are 37.5 per week, Monday - Friday).
Download role description
Submit application form
For more information contact:
